The Commitment

When his site is referenced, each site manager signs a commitment to comply with the four following points:

The information supplied is accurate and true : clear, precise and comprehensive information regarding his site: a precise description of the equipment, the reception desk opening times and periods, the services and activities available. The prices are clearly set out and strictly complied with.

Impeccable cleanliness : throughout all the time when the site is open, every part of the site is kept thoroughly clean and hygienic.

A private and peaceful pitch : the management supplies pitches which are private and ensures that a peaceful atmosphere is maintained on the site, that it is tastefully organized and fits in well with the environment.

A warm welcome : the manager and all his team are particularly careful about the aspects of hospitality, availability, kindness and efficiency. In this way they ensure that their customers have an anxiety-free, pleasant and friendly stay.

By using a document featuring more than 300 criteria, the quality of the campsite can be checked out before it is referenced.

All the campsites are checked on the same basis:

• The information and booking process
• Access, site and environment
• The reception desk
• Pitches and organization
• State of the toilets, showers etc
• Cleanliness of the toilets, showers etc
• General cleanliness
• Basic leisure activities
• How a stay on the site goes
• Billing, organization, management

As each campsite has its own specific features, checks area also made on any "plus" features.

• Grocery and other shops
• Take-away meals
• Bar, Restaurant, Self-service
• Swimming pool
• Events
• Accommodation to rent
• Winter caravanning
• Exceptional services (day nursery, cinema)